Delete Account

Learn what data we store when you create an account and how to delete your account, which will anonymise all data associated with your account.

You will not be able to use Moasure ONE without an account. Deleting your account cannot be undone.

When you register an account on the Moasure app, we store your name and email address.

Measurements, background images and account profile images/logos are stored on your device and are not accessible to or shared by 3D Technologies / Moasure.

For the purposes of user experience improvements and research, we do collect data relating to app interactions. You can however disable analytics. Please note that analytics help us help you better when you submit a support request. To delete your account, follow the steps below:

  1. Open Settings in the Moasure app by tapping on the cog icon in the right upper corner.

  2. Tap on Account & Device Management.

  3. Tap on Delete Account

  4. Confirm you want to go through with the deletion by entering your password in the dialog that appears and tapping on Delete.

Once you complete the above steps, all data associated with your account will be completely anonymised, namely, your name and email address. If you're having trouble with the above, you can contact support at with your data deletion request and we'll delete your account for you.

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