# Delete Account

Learn what data we store when you create an account and how to delete your account. **Deleting your account is permanent** and you won’t be able to use the Moasure device without an active account.

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Analytics are optional and can be turned **On/Off** at any time. If you prefer not to share anonymised usage data, you can disable analytics before deleting your account.
{% endhint %}

### What we store

* **Account details:** your **name** and **email address**.
* **Your measurements & images:** stored **locally on your device**; they are **not** uploaded to or shared with 3D Technologies / Moasure.
* **Analytics (optional):** anonymised usage/diagnostic data that helps us improve stability and support. You control this via the analytics toggle.

### Delete your account

1. Open **Settings** (cog icon, bottom-right).
2. Tap **Account & Device Management**.
3. Tap **Delete Account**.
4. Confirm the deletion by entering your password and tapping **Delete**.

### What happens next

* Your Moasure account is closed and you’ll be signed out on all devices.
* We remove your personal data (e.g. name and email) from our **active systems**.
* We may retain **minimal records** where we’re legally required or have legitimate business reasons (e.g. financial records, security/event logs, abuse-prevention). Where retained, these records are **limited in scope**, **kept only for defined periods** per our retention policy, and **de-identified wherever possible**.
* Encrypted backups may temporarily contain prior data and will be **overwritten on our normal backup rotation**.
* Measurements and images stored **on your device** remain on your device; delete them in the app if you no longer need them.
* To use Moasure again, you’ll need to create a new account.

If you're having trouble with the above, you can contact support at <support@moasure.com> with your data deletion request and we'll delete your account for you.

For details, see our [**Privacy Policy**](https://www.moasure.com/pages/privacy-policy)&#x20;


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