To change this setting, follow the steps below:

1. Open Settings by tapping on the cog icon in the right upper corner.

2. Tap on Measuring Options.

3. Tap on Starting Path Type and select the Path Type you wish to be selected by default.

To apply this setting, follow the steps below:

1. Open Settings by tapping on the cog icon in the right upper corner.

2. Tap on Measuring Options.

3. Switch on Auto Ignore Points under Auto Edit.

From customizing measuring units to optimizing device performance, these settings are designed to suit your preferences and needs.

To access the Settings menu, open the Moasure app, and tap the cog icon in the top-right corner.

Measuring Units: Tailor measurement units and decimal precision to your specific requirements, whether you prefer metric or imperial units and varying decimal places.

Measuring Options: Alter the settings for each Measurement Type.

• Measuring Time / Accuracy: If you have a Moasure 2 PRO, you can choose to increase your measuring time between pause points here, from 6-8 seconds to 12-16 seconds.

• Measuring Path Options: Set the default Starting Path Type for your measurements.

• Trace Path Options: Fine-tune Trace Path behavior, with options to adjust Flight Points Resolution and enable Smooth Trace Curves for more accurate measurements.

• Auto Edit: Choose to automatically exclude points on Straight Line path types by activating Auto Ignore Points.

• Other: Ensure maximum accuracy by informing the app when using the Moasure STICK for measurements – the app's reference point adjusts accordingly for precise readings – mute the app audio that plays while capturing measurements, and select the duration before the Moasure device disconnects and turns off to suit your preferences.

Display Options: Make the Moasure app suit you.

• On-Screen Preferences: Adjust font size for measurement displays to suit your readability preferences, visualize device orientation in measurement diagrams for improved spatial awareness and context, and turn on Grayscale to view surface model elevation without full color.

• Export Preferences: Configure PDF and image exports to meet your specific requirements, including Line Label Type and label visibility on drawings.

• Moasure Coach: This setting enables you to hide Moasure Coach feedback and customize the type of feedback you would like to receive from the coach.

• Other: Personalize the app's appearance with a light or dark theme for optimal viewing comfort.

Account & Device Management

Device Management

• Add Device/Delete Device/Change Device Selection: Manage multiple Moasure devices registered under your account – add and remove devices, and select a primary device.

• Device Preferences: Change your Turn-On Method (Moasure ONE users only) – switch between double-tap and rotate methods for turning on your Moasure ONE device.

Account Management

• Enable/Disable Analytics: Control data analytics settings to contribute to product improvement and support optimisation according to your preferences.

• Backup Measurements & Settings: Save all your projects, measurements and app settings to a single file, that you can save, email or use in another way.

• Log Out: Securely log out from your Moasure account when needed.

• Reset Settings: Easily revert app settings to default configurations without affecting measurement data.

• Delete Account: Anonymise all data associated with your account by deleting it, with options to contact support for assistance. Please be aware that once you have deleted your account, you cannot restore your projects, measurements and app settings, so be sure to back these up first.

Send Support Email: Submit a support request form from within the app to quickly reach out to Moasure's support team for assistance, ensuring prompt and efficient resolution of any issues or queries.

Flight Points Resolution

Flight points are the points that make up the free form lines when using trace path. This Setting sets the distance between points captured when the device is “flying” between pause points when using Trace Path. You can choose the following options (we're using the metric system in below example, but the corresponding imperial values will be displayed if you have selected the imperial unit system):

• 0.05m

• 0.10m

• 0.20m

• 0.30m

0.10m is selected by default. The lower the value, the more precise the trace movement is captured.

Smooth Curve

To change this setting, follow the steps below:

1. Open Settings by tapping on the cog icon in the right upper corner.

2. Tap on Measuring Options.

3. Tap on Smooth Trace Curves under Trace Path Options.

4. Change the value (you can choose between yes and no).

Unit System

To change the unit system, follow the steps below:

1. Open Settings by tapping on the cog icon in the right upper corner.

2. Tap on Measuring Units.

3. Select your desired Unit System by tapping on it. You can choose between metric and imperial.

Decimal Precision

You can change the decimal precision settings, i.e. the number of digits in a number, for the following units:

• Linear (meters/feet)

• Area (square meters/square feet)

• Angle (degrees)

• Gradient (percentage)

• Export (meters/feet, which can be set differently to linear setting so that the export displays differently from the measurement in the app).

The Moasure One device will generally turn off within a minute if you turn it on without starting a measurement to save your battery. You can change Moasure Device time out setting through your Settings. Below are the steps to do so:

1. Open Settings by tapping on the cog icon in the right upper corner

2. Tap on Measuring Options

3. Tap on Moasure Device Disonnection and change it to your desired value. You can select the following values: one Minute, two minutes and five Minutes.

To change this setting, follow the steps below:

1. Open Settings by tapping on th ecog icon in the right upper corner.

2. Tap on Display Options.

3. Tap on Theme Selection under Other. Set your preferred theme (you can choose between light and dark).

To change this setting, follow the steps below:

1. Open Settings by tapping on the cog icon in the right upper corner.

2. Tap on Measuring Options.

3. Switch on Mute Measurement Audio under Other.

To change this setting, follow the steps below:

1. Open Settings by tapping on the cog icon in the right upper corner.

2. Tap on Display Settings.

3. Tap on Dimension Font Size under On-Screen Preferences. Select your desired font size.

If you want to use the Moasure Stick to measure, we recommend letting the Moasure PRO app know that you're using Moasure STICK – this will help maximise accuracy.

Moasure ONE's Reference Point is located on the bottom of the sharp corner. Once you've let the Moasure PRO app know that you're using Moasure STICK – the reference point is moved to the tip of the foam-lined holder.

To let the app know that you're using the Moasure Stick, follow the steps below:

1. Open Settings by tapping on the cog in the right upper corner.

2. Tap on Measuring Options.

3. Tap on Use Moasure STICK Attachment.

4. Select "Yes".

The Reference Point is now moved to the tip of the foam-lined holder of the Stick.

Moasure Coach aims to help you improve on your measuremenst by giving you tips and hints on how to improve. It will also highlight the sections of the measurements that can be improved. If you rather not see this feedback, you can turn off certain types of feedback or completely hide all feedback.

To change this setting, follow the steps below:

1. Open Settings by tapping on the cog icon in the right upper corner.

2. Tap on Display Options.

3. Tap on Show Coach Feedback under Moasure Coach and set this to no if you want to completely hide all feedback. If you want to hide only specific feedback, keep this on yes and tap on Coach Preferences instead. You can then switch off feedback you don't want to receive.

To change this setting, follow the steps below:

1. Open Settings by tapping on the cog icon in the right upper corner.

2. Tap on Display Options.

3. Tap on Show/Hide Modules in Diagrams under On-screen Preferences.

4. Select your desired value (yes/no).

Line Label Type

The Line Label Type enables you to configure the label that displays on a side / line of a measurement. You can choose between:

1. None (no label will be displayed)

2. Dimensions (a label will be displayed that shows the length of the side / line)

3. Side Number (a reference number will be displayed)

To change this settings, follow the steps below:

1. Open Settings by tapping on the cog icon in the right upper corner.

2. Tap on Display Options.

3. Tap on Line Label Type under Export Preferences and select your desired label type.

Show Labels on Drawings

This option enables you to show / hide labels on drawings. This effectively does the same as choosing "none" as a Label Type in the Line Label Type setting. To change this setting, follow the steps below:

1. Open Settings by tapping on the cog icon in the right upper corner.

2. Tap on Display Options.

3. Tap on Show Labels on Drawings.

4. Select your desired value (yes/no).

Show Labels in PDF Summary

The labels in the PDF Summary are different from the side / line labels. They are the dimensions displayed of the path sides in the summary section of the PDF.

To change this setting, follow the steps below:

1. Open Settings by tapping on the cog icon in the right upper corner.

2. Tap on Display Options.

3. Tap on Show Labels in PDF Summary.

4. Select your desired value (yes/no).

To remove a Moasure ONE device, follow the steps below:

1. Open Settings by tapping on the cog icon in the right upper corner.

2. Tap on Account & Device Management.

3. Tap on Device Preferences under Device Management.

4. Tap on Remove Device.

5. Confirm that you want to go ahead with removing the device by tapping on Yes in the dialog that appears.

Add Device

Add a Moasure device.

You can have multiple Moasure devices registered under one account and simply switch between them for measurements.

To add a Moasure device, follow the steps below:

1. Open Settings by tapping on the cog icon in the right upper corner.

2. Tap on Account & Device Management.

3. Tap on Device under Device Management.

4. Tap on Add Device.

5. Follow the instructions on the screen to pair your device. You can learn more about paring in our guide.

To change this setting, follow the steps below:

1. Open Settings by tapping on the cog icon in the righter upper corner.

2. Tap on Account & Device Management.

3. Tap on Enable Analytics under Account Management.

4. Set your desired value (yes/no).

You can have multiple Moasure ONE devices registered under one account and simply switch between them for measurements.

To change a Moasure ONE device:

1. Open Settings by tapping on the cog icon in the right upper corner.

2. Tap on Account & Device Management.

3. Tap on Device under Device Management.

4. You will see a list of devices. The selected device will have a checkmark in the bottom right corner of the Moasure ONE icon. Tap on a different device to change the selected device.

To log out, follow the steps below:

1. Open Settings by tapping on the cog icon in the right upper corner.

2. Tap on Account & Device Management.

3. Tap on Log Out under Account Management.

Moasure supports two turn-on methods. A legacy Double Tap method that requires a double-tap on the device to turn on and a new Rotate method that enables turning on the device by holding the device vertically and rotating it 180 degrees and back. Learn more about turning on the Moasure ONE in our Turn Device On and Off guide.

To change the turn on method, follow the steps below:

1. Open Settings by tapping on the cog icon in the right upper corner.

2. Tap on Account & Device Management.

3. Tap on Device Preferences under Device Management.

4. Turn on your Moasure ONE device. The device needs to be turned on in order to make changes. Once the device is connected, you will see the device data appear on screen.

5. Tap on Turn on method and change it to your preferred turn on method.

You can contact us via the app or via support@moasure.com. We recommend sending a support request through the app as this will provide us with diagnostic and measurement data that will enable us to assist you better.

To send a support request through the app, follow the steps below:

1. Open Settings by tapping on the cog icon in the right upper corner.

2. Tap on Send Support Request.

3. Write your message and tap on Send Support Email.

4. The email will be sent via your default email client on the phone. Confirm sending through the email client. Once you do this, the request will be sent and you will be re-directed to the app.

1. Tap on Settings by tapping on the cog icon in the right upper corner.

2. Tap on Account & Device Management.

3. Tap on Reset Setings.

4. Confirm you want to go through with the reset by tapping on Reset in the dialog that appears.

When you register an account on the Moasure app, we store your name and email address.

Measurements, background images and account profile images/logos are stored on your device and are not accessible to or shared by 3D Technologies / Moasure.

For the purposes of user experience improvements and research, we do collect data relating to app interactions. You can however disable analytics. Please note that analytics help us help you better when you submit a support request. To delete your account, follow the steps below:

1. Open Settings in the Moasure app by tapping on the cog icon in the right upper corner.

2. Tap on Account & Device Management.

3. Tap on Delete Account

4. Confirm you want to go through with the deletion by entering your password in the dialog that appears and tapping on Delete.

Once you complete the above steps, all data associated with your account will be completely anonymised, namely, your name and email address. If you're having trouble with the above, you can contact support at support@moasure.com with your data deletion request and we'll delete your account for you.