Unit System

To change the unit system, follow the steps below:

1. Open Settings by tapping on the cog icon in the right upper corner.

2. Tap on Measuring Units.

3. Select your desired Unit System by tapping on it. You can choose between metric and imperial.

Decimal Precision

You can change the decimal precision settings, i.e. the number of digits in a number, for the following units:

• Linear (meters/feet)

• Area (square meters/square feet)

• Angle (degrees)

• Gradient (percentage)

• Export (meters/feet, which can be set differently to linear setting so that the export displays differently from the measurement in the app).

To apply this setting, follow the steps below:

1. Open Settings by tapping on the cog icon in the right upper corner.

2. Tap on Measuring Options.

3. Switch on Auto Ignore Points under Auto Edit.

To change this setting, follow the steps below:

1. Open Settings by tapping on the cog icon in the right upper corner.

2. Tap on Measuring Options.

3. Tap on Starting Path Type and select the Path Type you wish to be selected by default.

From customizing measuring units to optimizing device performance, these settings are designed to suit your preferences and needs.

To access the Settings menu, open the Moasure app, and tap the cog icon in the top-right corner.

Measuring Units: Tailor measurement units and decimal precision to your specific requirements, whether you prefer metric or imperial units and varying decimal places.

Measuring Options: Alter the settings for each Measurement Type.

• Measuring Time / Accuracy: If you have a Moasure 2 PRO, you can choose to increase your measuring time between pause points here, from 6-8 seconds to 12-16 seconds.

• Measuring Path Options: Set the default Starting Path Type for your measurements.

• Trace Path Options: Fine-tune Trace Path behavior, with options to adjust Flight Points Resolution and enable Smooth Trace Curves for more accurate measurements.

• Auto Edit: Choose to automatically exclude points on Straight Line path types by activating Auto Ignore Points.

• Other: Ensure maximum accuracy by informing the app when using the Moasure STICK for measurements – the app's reference point adjusts accordingly for precise readings – mute the app audio that plays while capturing measurements, and select the duration before the Moasure device disconnects and turns off to suit your preferences.

Display Options: Make the Moasure app suit you.

• On-Screen Preferences: Adjust font size for measurement displays to suit your readability preferences, visualize device orientation in measurement diagrams for improved spatial awareness and context, and turn on Grayscale to view surface model elevation without full color.

• Export Preferences: Configure PDF and image exports to meet your specific requirements, including Line Label Type and label visibility on drawings.

• Moasure Coach: This setting enables you to hide Moasure Coach feedback and customize the type of feedback you would like to receive from the coach.

• Other: Personalize the app's appearance with a light or dark theme for optimal viewing comfort.

Account & Device Management

Device Management

• Add Device/Delete Device/Change Device Selection: Manage multiple Moasure devices registered under your account – add and remove devices, and select a primary device.

• Device Preferences: Change your Turn-On Method (Moasure ONE users only) – switch between double-tap and rotate methods for turning on your Moasure ONE device.

Account Management

• Enable/Disable Analytics: Control data analytics settings to contribute to product improvement and support optimisation according to your preferences.

• Backup Measurements & Settings: Save all your projects, measurements and app settings to a single file, that you can save, email or use in another way.

• Log Out: Securely log out from your Moasure account when needed.

• Reset Settings: Easily revert app settings to default configurations without affecting measurement data.

• Delete Account: Anonymise all data associated with your account by deleting it, with options to contact support for assistance. Please be aware that once you have deleted your account, you cannot restore your projects, measurements and app settings, so be sure to back these up first.

Send Support Email: Submit a support request form from within the app to quickly reach out to Moasure's support team for assistance, ensuring prompt and efficient resolution of any issues or queries.

If you want to use the Moasure STICK to measure, we recommend letting the Moasure app know that you're using Moasure STICK – this will help maximise accuracy.

Your Moasure device's Reference Point is located on the bottom of the sharp corner. Once you've let the Moasure app know that you're using Moasure STICK – the reference point is moved to the tip of the foam-lined holder.

To let the app know that you're using the Moasure STICK, follow the steps below:

1. Open Settings by tapping on the cog in the right upper corner.

2. Tap on Measuring Options.

3. Tap on Use Moasure STICK Attachment.

4. Select "Yes".

The Reference Point is now moved to the tip of the foam-lined holder of the STICK.

To change this setting, follow the steps below:

1. Open Settings by tapping on th ecog icon in the right upper corner.

2. Tap on Display Options.

3. Tap on Theme Selection under Other. Set your preferred theme (you can choose between light and dark).

Moasure Coach aims to help you improve on your measurements by giving you tips and hints on how to improve. It will also highlight the sections of the measurements that can be improved. If you rather not see this feedback, you can turn off certain types of feedback or completely hide all feedback.

To change this setting, follow the steps below:

1. Open Settings by tapping on the cog icon in the right upper corner.

2. Tap on Display Options.

3. Tap on Show Coach Feedback under Moasure Coach and set this to no if you want to completely hide all feedback. If you want to hide only specific feedback, keep this on yes and tap on Coach Preferences instead. You can then switch off feedback you don't want to receive.

Flight Points Resolution

Flight points make up the freeform lines when using Trace Line Path – this setting determines the distance between points captured when the device is ‘flying’ between pause points.

You can choose from the following options:

• Metric: 0.05m, 0.10m, 0.20m, or 0.30m

• Imperial: 0.20ft, 0.40ft, 0.70ft or 1.00ft

By default, 0.10m / 0.40ft is selected.

Lower values capture more detail, while higher values create a more simplified path.

Smooth Trace Curves

To enable or disable Smooth Trace Curves:

1. Open Settings by tapping the cog icon in the top-right corner.

2. Tap Measuring Options.

3. Tap Smooth Trace Curves under Trace Path Options.

4. Select Yes to enable or No to disable smooth Bezier curves.

5. Tap on the back arrow in the top-left corner until you return to the canvas.

Trace Path Elevation

In app version 3.0 or newer, Trace Path Elevation provides two options for handling height changes when using the Trace Line path type.

To change this setting:

1. Open Settings by tapping the cog icon.

2. Tap Measuring Options.

3. Under Trace Path Options, tap Trace Path Elevation.

4. Select either Linear Height Smoothing or True Height Trajectory.

5. Tap Save.

6. Tap on the back arrow in the top-left corner until you return to the canvas.

Follow these steps to toggle Trace Path Elevation from the canvas:

1. Tap on File, Open and open a measurement.

2. Choose your view from 2D or 3D cube.

3. Tap Edit.

4. Scroll to Smooth Z / Actual Z.

5. Tap to switch between Smooth Z and Actual Z:

   1. Smooth Z (Linear Height Smoothing): tap this to flatten minor obstacles like plants or handrails, offering a smoother representation of the path.

   2. Actual Z (True Height Trajectory): tap this to view the unfiltered, precise elevation changes, giving you an accurate representation of the terrain as it was measured.

Understanding Elevation Options

Linear Height Smoothing

This captures height at pause points, ignoring fluctuations in between.

You may want to avoid capturing all the elevation fluctuations that occur when lifting the device (the true flight path trajectory). Linear Height Smoothing applies linear interpolation between pause points, providing a more streamlined representation of vertical changes between points, resulting in a smooth elevation curve.

True Height Trajectory

This captures the actual height trajectory of the device between – and at – pause points.

True Height Trajectory measures vertical movements both between and at pause points, capturing the device’s true height trajectory. Use this option when you need to trace not only a shape’s outline, but also its elevation during movement. If you don’t want to capture elevation changes between pauses, use Linear Height Smoothing instead.

To change this setting, follow the steps below:

1. Open Settings by tapping on the cog icon in the right upper corner.

2. Tap on Display Options.

3. Tap on Dimension Font Size under On-Screen Preferences. Select your desired font size.

To change this setting, follow the steps below:

1. Open Settings by tapping on the cog icon in the right upper corner.

2. Tap on Measuring Options.

3. Switch on Mute Measurement Audio under Other.

To change this setting, follow the steps below:

1. Open Settings by tapping on the cog icon in the righter upper corner.

2. Tap on Account & Device Management.

3. Tap on Enable Analytics under Account Management.

4. Set your desired value (yes/no).

To change this setting, follow the steps below:

1. Open Settings by tapping on the cog icon in the right upper corner.

2. Tap on Display Options.

3. Tap on Show/Hide Modules in Diagrams under On-screen Preferences.

4. Select your desired value (yes/no).

To log out, follow the steps below:

1. Open Settings by tapping on the cog icon in the right upper corner.

2. Tap on Account & Device Management.

3. Tap on Log Out under Account Management.

Line Label Type

The Line Label Type enables you to configure the label that displays on a side / line of a measurement. You can choose between:

1. None (no label will be displayed)

2. Dimensions (a label will be displayed that shows the length of the side / line)

3. Side Number (a reference number will be displayed)

To change this settings, follow the steps below:

1. Open Settings by tapping on the cog icon in the right upper corner.

2. Tap on Display Options.

3. Tap on Line Label Type under Export Preferences and select your desired label type.

Show Labels on Drawings

This option enables you to show / hide labels on drawings. This effectively does the same as choosing "none" as a Label Type in the Line Label Type setting. To change this setting, follow the steps below:

1. Open Settings by tapping on the cog icon in the right upper corner.

2. Tap on Display Options.

3. Tap on Show Labels on Drawings.

4. Select your desired value (yes/no).

Show Labels in PDF Summary

The labels in the PDF Summary are different from the side / line labels. They are the dimensions displayed of the path sides in the summary section of the PDF.

To change this setting, follow the steps below:

1. Open Settings by tapping on the cog icon in the right upper corner.

2. Tap on Display Options.

3. Tap on Show Labels in PDF Summary.

4. Select your desired value (yes/no).

How to Customise the 2D Grid:

1. Open Settings by tapping the cog icon.

2. Tap Display Options.

3. Tap Grid Format (2D).

4. Choose your preferred grid type:

   1. No Grid

   2. Ground Plane (No Scale)

   3. Major Lines

   4. Major and Minor Lines

5. A green tick will appear alongside your chosen grid type.

6. Tap on the back arrow in the top-left corner until you return to the canvas.

The Grid Options enhance the visualisation and usability of measurements, providing a quick reference to the actual size of the measured area. This feature is useful for users needing a precise visual indication of scale within their measurement environment.

1. Tap on Settings by tapping on the cog icon in the right upper corner.

2. Tap on Account & Device Management.

3. Tap on Reset Setings.

4. Confirm you want to go through with the reset by tapping on Reset in the dialog that appears.

To remove a Moasure device, follow the steps below:

1. Open Settings by tapping on the cog icon in the right upper corner.

2. Tap on Account & Device Management.

3. Tap on Device Preferences under Device Management.

4. Tap on Remove Device.

5. Confirm that you want to go ahead with removing the device by tapping on Yes in the dialog that appears.

When you register an account on the Moasure app, we store your name and email address.

Measurements, background images and account profile images/logos are stored on your device and are not accessible to or shared by 3D Technologies / Moasure.

For the purposes of user experience improvements and research, we do collect data relating to app interactions. You can however disable analytics. Please note that analytics help us help you better when you submit a support request. To delete your account, follow the steps below:

1. Open Settings in the Moasure app by tapping on the cog icon in the right upper corner.

2. Tap on Account & Device Management.

3. Tap on Delete Account

4. Confirm you want to go through with the deletion by entering your password in the dialog that appears and tapping on Delete.

Once you complete the above steps, all data associated with your account will be completely anonymised, namely, your name and email address. If you're having trouble with the above, you can contact support at support@moasure.com with your data deletion request and we'll delete your account for you.

You can have multiple Moasure devices registered under one account and simply switch between them for measurements.

To change a Moasure device:

1. Open Settings by tapping on the cog icon in the right upper corner.

2. Tap on Account & Device Management.

3. Tap on Device under Device Management.

4. You will see a list of devices. The selected device will have a checkmark in the bottom right corner of the Moasure icon. Tap on a different device to change the selected device.

You can have multiple Moasure devices registered under one account and simply switch between them for measurements.

To add a Moasure device, follow the steps below:

1. Open Settings by tapping on the cog icon in the right upper corner.

2. Tap on Account & Device Management.

3. Tap on Device under Device Management.

4. Tap on Add Device.

5. Follow the instructions on the screen to pair your device. You can learn more about paring in our Connect Moasure guide.

The Moasure device will generally turn off within a minute if you turn it on without starting a measurement to save your battery. You can change Moasure Device time out setting through your Settings. Below are the steps to do so:

1. Open Settings by tapping on the cog icon in the right upper corner

2. Tap on Measuring Options

3. Tap on Moasure Device Disonnection and change it to your desired value. You can select the following values: one Minute, two minutes and five Minutes.

Moasure supports two turn-on methods. A legacy Double Tap method that requires a double-tap on the device to turn on and a new Rotate method that enables turning on the device by holding the device vertically and rotating it 180 degrees and back. Learn more about turning on the Moasure device in our Turn Device On and Off guide.

To change the turn on method, follow the steps below:

1. Open Settings by tapping on the cog icon in the right upper corner.

2. Tap on Account & Device Management.

3. Tap on Device Preferences under Device Management.

4. Turn on your Moasure device. The device needs to be turned on in order to make changes. Once the device is connected, you will see the device data appear on screen.

5. Tap on your current Turn on method and change it to your preferred turn on method.

You can contact us via the app or via support@moasure.com. We recommend sending a support request through the app as this will provide us with diagnostic and measurement data that will enable us to assist you better.

To send a support request through the app, follow the steps below:

1. Open Settings by tapping on the cog icon in the right upper corner.

2. Tap on Send Support Request.

3. Write your message and tap on Send Support Email.

4. The email will be sent via your default email client on the phone. Confirm sending through the email client. Once you do this, the request will be sent and you will be re-directed to the app.