Moasure supports two turn-on methods. A legacy Double Tap method that requires a double-tap on the device to turn on and a new Rotate method that enables turning on the device by holding the device vertically and rotating it 180 degrees and back. Learn more about turning on the Moasure ONE in our Turn Device On and Off guide.

To change the turn on method, follow the steps below:

1. Open Settings by tapping on the cog icon in the right upper corner.

2. Tap on Account & Device Management.

3. Tap on Device Preferences under Device Management.

4. Turn on your Moasure ONE device. The device needs to be turned on in order to make changes. Once the device is connected, you will see the device data appear on screen.

5. Tap on Turn on method and change it to your preferred turn on method.

To change this setting, follow the steps below:

1. Open Settings by tapping on the cog icon in the righter upper corner.

2. Tap on Account & Device Management.

3. Tap on Enable Analytics under Account Management.

4. Set your desired value (yes/no).

You can have multiple Moasure ONE devices registered under one account and simply switch between them for measurements.

To change a Moasure ONE device:

1. Open Settings by tapping on the cog icon in the right upper corner.

2. Tap on Account & Device Management.

3. Tap on Device under Device Management.

4. You will see a list of devices. The selected device will have a checkmark in the bottom right corner of the Moasure ONE icon. Tap on a different device to change the selected device.

To remove a Moasure ONE device, follow the steps below:

1. Open Settings by tapping on the cog icon in the right upper corner.

2. Tap on Account & Device Management.

3. Tap on Device Preferences under Device Management.

4. Tap on Remove Device.

5. Confirm that you want to go ahead with removing the device by tapping on Yes in the dialog that appears.

Add Device

Add a Moasure device.

You can have multiple Moasure devices registered under one account and simply switch between them for measurements.

To add a Moasure device, follow the steps below:

1. Open Settings by tapping on the cog icon in the right upper corner.

2. Tap on Account & Device Management.

3. Tap on Device under Device Management.

4. Tap on Add Device.

5. Follow the instructions on the screen to pair your device. You can learn more about paring in our guide.

When you register an account on the Moasure app, we store your name and email address.

Measurements, background images and account profile images/logos are stored on your device and are not accessible to or shared by 3D Technologies / Moasure.

For the purposes of user experience improvements and research, we do collect data relating to app interactions. You can however disable analytics. Please note that analytics help us help you better when you submit a support request. To delete your account, follow the steps below:

1. Open Settings in the Moasure app by tapping on the cog icon in the right upper corner.

2. Tap on Account & Device Management.

3. Tap on Delete Account

4. Confirm you want to go through with the deletion by entering your password in the dialog that appears and tapping on Delete.

Once you complete the above steps, all data associated with your account will be completely anonymised, namely, your name and email address. If you're having trouble with the above, you can contact support at support@moasure.com with your data deletion request and we'll delete your account for you.

To log out, follow the steps below:

1. Open Settings by tapping on the cog icon in the right upper corner.

2. Tap on Account & Device Management.

3. Tap on Log Out under Account Management.

1. Tap on Settings by tapping on the cog icon in the right upper corner.

2. Tap on Account & Device Management.

3. Tap on Reset Setings.

4. Confirm you want to go through with the reset by tapping on Reset in the dialog that appears.