Learn how to turn your device on and off.
Moasure supports two turn-on methods. Rotate which enables turning on the device by holding it vertically and gently rotating it and a legacy Double-Tap method.
Note that from July 2024, all shipped devices will be rotate to turn on only.
Turn on your Moasure device by holding it up vertically and gently rotate it 180° back and forth 2-3 times
The LED indicator will start flashing blue
To turn on your Moasure device using the Double-Tap method, simply follow these steps:
Place your device in the palm of your hand
Using your fingertip, double-tap the face of the device to turn it on
If you double tap your Moasure device too fast or too slow, you may find that it doesn't turn on. Take your time and practise – adjust the speed and force of your taps.
If you would like to change your Moasure double-tap sensitivity, please follow these steps:
Go to Settings within the Moasure app (tap the cog in the top-right corner of the app)
Go to Account & Device Management and tap on Select Device
Tap the Information icon for your listed device
Turn on your Moasure device so that your Moasure app can make a connection
Tap on Double-Tap Sensitivity and choose between the following settings; Low (harder tap), Medium, High (softer tap)
When using Moasure STICK, you can turn on Moasure without removing the device from the foam-lined housing:
Place the STICK down on a solid, flat surface
Double tap the sharp edge of Moasure (where the LED indicator is located)
By default, your Moasure device automatically switches itself off after 30 seconds of inactivity. However, you can adjust the device's disconnection time by following these steps:
Go to Settings within the Moasure app (tap the cog in the top-right corner of the app)
Tap on Measuring Options
Scroll down until you see Moasure Device Disconnection where you will be able to set how long you would like the Moasure device to stay awake. You can choose from 30 seconds, 1 minute, 2 minutes and 5 minutes
The rotate-to-turn-on feature is available on firmware versions from v1.28 upwards – if your firmware version is v1.28 or newer but your device is set to the Double-Tap method, you can change to the Rotate method in the app by following these steps:
1. Go to Settings within the Moasure app (tap the cog in the top-right corner of the app)
2. Tap on Account & Device Management
3. Tap on Device Preferences under Device Management
4. Tap on Firmware
5. Turn on your Moasure device. The device needs to be turned on in order to make changes. Once the device is connected, you will see the device data appear on the app screen
6. Tap on your current Turn on method and change it to your preferred turn on method by toggling between the two options to suit your preference.
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