> For the complete documentation index, see [llms.txt](https://docs.moasure.com/en/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.moasure.com/en/moasure-one-and-moasure-2-series/settings/account-management/reset-password.md).
# Reset Password
If you need to reset your password, the process begins in the Moasure app, continues in your web browser, and finishes back in the app.
#### Step 1: Log Out of the Moasure App
Password resets begin from the login screen.
1. Open the Moasure app
2. Go to **Settings**
3. Tap **Account & Device Management**
4. Tap **Log Out**
You’ll return to the welcome screen.
{% hint style="info" %}
**Note:** Logging out does not delete your account, projects or measurements.
{% endhint %}
#### Step 2: Open the Login Screen
1. From the welcome screen, tap **Log In**
2. Tap **Reset Password**
#### Step 3: Request a Password Reset Email
1. Enter the email address linked to your Moasure account
2. Tap **Reset Password**
If an account exists for that email address, a confirmation message will appear and a password reset email will be sent.
#### Step 4: Open the Password Reset Email
1. Check your email inbox
2. Open the email from ****
3. Tap **Reset Password**
This opens a secure Moasure password reset page in your web browser.
#### Step 5: Create a New Password
1. Enter your new password on the web page
2. Tap **Reset**
#### Step 6: Log Back Into the App
1. Return to the Moasure app
2. Tap **Log In**
3. Enter your email address and new password
You’ll be signed back into your account and can continue using Moasure as normal.
#### Didn't Receive the Reset Email?
Try the following:
* Check your **Spam** or **Junk** folder
* Confirm the email address is correct
* Wait a few minutes and try again
If the email still does not arrive, contact **Customer Support**.
---
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