> For the complete documentation index, see [llms.txt](https://docs.moasure.com/en/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.moasure.com/en/moasure-lx1/getting-started/create-moasure-app-account.md).

# Create Moasure App Account

Once you’ve installed the Moasure app, sign in with your existing Moasure account or create a new account and verify it using the link sent to your email address.

If you already use the app with another Moasure device, simply sign in with the same account - you don’t need a separate account for each device.

#### Sign in to an existing account

If you already have a Moasure account:

1. Open the Moasure app
2. Tap **Log In**
3. Enter your existing email address and password

You can then continue to connect your Moasure LX1.

***

#### Create a new account

If you’re new to Moasure:

1. Open the Moasure app
2. Tap **Create Account**
3. Enter:
   * Full name
   * Email address
   * Password
4. Tap **Create Account**

***

#### Verify your email address

After creating your account, you’ll receive an email from Moasure.

1. Open the email
2. Tap or click **Verify Email Address**
3. A confirmation page will open to confirm your email address has been verified
4. Return to the Moasure app to continue

Your email address must be verified before you can use the app.

***

#### Allow Bluetooth access

During setup, the app will ask for permission to use Bluetooth.

* Tap **Allow** when prompted

Bluetooth is required for the app to communicate with your Moasure device.

Without Bluetooth enabled, the device cannot connect.

***

#### Connect your Moasure device

You’ll then be asked if you have a Moasure device.

* Tap **Connect Your Device** if you already have one
* Tap **Skip** if you don’t have a device yet

If you skip this step, you can connect a device later from within the app.

***

#### Experience

The app will ask whether you’ve used a Moasure device before.

Choose the option that best matches your experience, so the app can show the right level of guidance and tutorials.

***

#### If you run into issues

If you experience problems signing in, creating an account or verifying your email address:

* Try switching from **Wi-Fi to mobile data**
* Some workplace networks may block verification links or permissions
* Mobile data may resolve the issue

If issues persist, contact **<support@moasure.com>** and the team will be happy to help.


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