> For the complete documentation index, see [llms.txt](https://docs.moasure.com/en/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.moasure.com/en/moasure-1-and-2-series/settings/send-a-support-request.md).

# Send a Support Request

Send a support request through the Moasure app.

Using the in-app support option helps provide diagnostic and measurement data that may assist us in resolving your issue more efficiently.

### Send a support request

1. Open **Settings** by tapping the cog icon in the bottom-right corner.
2. Tap **Send Support Request**.
3. Write your message.
4. Tap **Send Support Email**.
5. Your device’s default email app will open. Confirm and send the email from there.

Once sent, you’ll be returned to the Moasure app.

{% hint style="info" %}
Note: You may not see a confirmation message inside the app because the email is sent through your device’s default email client.\
As long as the email is successfully sent from your email app, we will receive your request.
{% endhint %}


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