Send a Support Request

Send a support request through the Moasure app.

Using the in-app support option helps provide diagnostic and measurement data that may assist us in resolving your issue more efficiently.

Send a support request

1. Open Settings by tapping the cog icon in the bottom-right corner.

2. Tap Send Support Request.

3. Write your message.

4. Tap Send Support Email.

5. Your device’s default email app will open. Confirm and send the email from there.

Once sent, you’ll be returned to the Moasure app.

Note: You may not see a confirmation message inside the app because the email is sent through your device’s default email client. As long as the email is successfully sent from your email app, we will receive your request.