> For the complete documentation index, see [llms.txt](https://docs.moasure.com/en/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.moasure.com/en/moasure-1-and-2-series/settings/account-management/delete-account.md).

# Delete Account

Deleting your account is permanent and may make associated measurements and settings unrecoverable.

{% hint style="info" %}
Analytics are optional and can be turned on or off at any time. If you prefer not to share anonymised usage data, you can disable analytics before deleting your account.
{% endhint %}

### What we store

* **Account details:** your name and email address.
* **Measurements and images:** may be stored locally on your device or within enabled backup systems depending on your setup.
* **Analytics (optional):** anonymised usage and diagnostic data used to help improve Moasure and support services. This can be controlled through the analytics setting.

### Delete your account

To delete your account:

1. Open **Settings** by tapping the cog icon in the bottom-right corner.
2. Tap **Account & Device Management**.
3. Tap **Delete Account**.
4. Enter your password and tap **Delete** to confirm.

{% hint style="info" %}
**Important:** Deleting your account permanently removes your account information and may make associated measurements and settings unrecoverable.
{% endhint %}

### What happens next

* Your Moasure account is permanently closed and you will be signed out of all devices.
* Your personal account information is removed from our active systems.
* Some records may be retained where legally required or needed for security, fraud prevention or business continuity purposes, in accordance with our retention policies.
* Backup systems may temporarily contain prior data until normal backup rotation occurs.
* Measurements or images stored locally on your device may remain on the device until deleted.
* To use Moasure again, you will need to create a new account.

If you are unable to complete the deletion process, contact Customer Support at **<support@moasure.com>**.

For more information, see our [**Privacy Policy**](https://www.moasure.com/pages/privacy-policy)&#x20;


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