> For the complete documentation index, see [llms.txt](https://docs.moasure.com/en/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.moasure.com/en/moasure-1-and-2-series/getting-started/create-moasure-app-account.md).

# Create Moasure App Account

Once the Moasure app is installed, you’ll need to create and verify an account before using your device.

#### Create your account <a href="#create-your-account" id="create-your-account"></a>

1. Open the Moasure app
2. Tap **Create Account**
3. Enter:
   * Your full name
   * Email address
   * Password
4. Tap **Create Account**

***

#### Verify your email address <a href="#verify-your-email-address" id="verify-your-email-address"></a>

After creating your account, you’ll receive an email from Moasure.

1. Open the email
2. Tap or click on **Verify Email Address**
3. A confirmation page will open to confirm your email is verified
4. Return to the Moasure app to continue

Your email must be verified before you can use the app.

***

#### Allow Bluetooth access <a href="#allow-bluetooth-access" id="allow-bluetooth-access"></a>

During setup, the app will ask for permission to use Bluetooth.

* Tap **Allow** when prompted
* Bluetooth is required for the app to communicate with your Moasure device

Without Bluetooth enabled, the device cannot connect.

***

#### Connect your Moasure device <a href="#connect-your-moasure-device" id="connect-your-moasure-device"></a>

You’ll then be asked if you have a Moasure device

* Tap **Connect Your Device** if you already have one
* Tap **Skip** if you don’t have a device yet

If you skip this step, you can connect a device later from within the app.

***

#### Experience <a href="#experience" id="experience"></a>

The app will ask whether you’ve used Moasure before.

Choose the option that best matches your experience so the app can show the right level of guidance and tutorials.

***

#### If you run into issues <a href="#if-you-run-into-issues" id="if-you-run-into-issues"></a>

If you experience problems creating an account or verifying your email:

* Try switching from **Wi-Fi to mobile data**
* Some workplace networks block verification links or permissions
* Mobile data usually resolves this quickly

If issues persist, contact **<support@moasure.com>** and the team will be happy to help.


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