# Set Up Moasure App Account

Once the Moasure app is installed, you’ll need to create and verify an account before using your device.

<figure><img src="/files/ENqH5tpZEocHsmlnYJ77" alt="" width="188"><figcaption></figcaption></figure>

### Create your account

1. Open the Moasure app
2. Tap **Create Account**
3. Enter:
   * Your full name
   * Email address
   * Password
4. Tap **Create Account**

***

### Verify your email address

After creating your account, you’ll receive an email from Moasure.

1. Open the email
2. Tap or click on **Verify Email Address**
3. A confirmation page will open to confirm your email is verified
4. Return to the Moasure app to continue

{% hint style="info" %}
Your email must be verified before you can use the app.
{% endhint %}

***

### Allow Bluetooth access

During setup, the app will ask for permission to use Bluetooth.

* Tap **Allow** when prompted
* Bluetooth is required for the app to communicate with your Moasure device

{% hint style="info" %}
Without Bluetooth enabled, the device cannot connect.
{% endhint %}

***

### Connect your Moasure device

You’ll then be asked if you have a Moasure device

* Tap **Connect Your Device** if you already have one
* Tap **Skip** if you don’t have a device yet

If you skip this step, you can connect a device later from within the app.

***

### Experience

The app will ask whether you’ve used Moasure before.

Choose the option that best matches your experience so the app can show the right level of guidance and tutorials.

***

### If you run into issues

If you experience problems creating an account or verifying your email:

* Try switching from **Wi-Fi to mobile data**
* Some workplace networks block verification links or permissions
* Mobile data usually resolves this quickly

If issues persist, contact **<support@moasure.com>** and the team will be happy to help.


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